Accessiblity Statement

The Resort at Glade Springs is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.2.

ACCESSIBILITY STANDARDS

For the purposes of this policy, The Resort at Glade Springs will use the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.2, Level AA Conformance (WCAG 2.2 Level AA) as “the Standards.” We use software tools to regularly test and evaluate the accessibility of our website.

Recognizing the ongoing evolution of current web content and technologies, The Resort will continue to test gladesprings.com on an ongoing basis for accessibility and report accessibility issues for this website. Any features found to be inaccessible will be addressed in a timely manner.

THIRD PARTY SITES

Throughout this website, we make use of different third-party applications and websites. These applications and websites, which are not controlled by The Resort at Glade Springs, may present challenges for individuals with disabilities that we are not able to control or remedy.

ACCOMMODATION

If you encounter any page on our site that presents a challenge for individuals with disabilities, please contact our general manager at jeff.mayers@pyramidglobal.com or 304-763-2000.

Accessible Features and Amenities

We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.

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